I’ve gotten a lot of interest from friends and others about what product management is.  I was going to write a post about this, but this article covers most of it.  

One of the things I enjoyed the most during my time at Hipmunk was Fly Club. It was a service for really cool flight deals delivered by a chatbot. The bot knew the users’ interests and home airport, and using a data model we jerry rigged together, it sniffed out upcoming flights to places that were interesting. On average, the prices were 35-60% below normal.